What does the pricing include? Our prices include the cost of your bracelet, the welding of your piece. All of our permanent pieces have the following guarantees.
- Break Warranty -
If your piece ever breaks at the weld spot we will repair it for no cost.
If the chain breaks we will inspect the chain and repair it if able. If we are unable to due to the integrity of the chain we will suggest a different chain at 20% off.
- Tarnish Warranty -
🗓 Within 14 days we will replace the piece with the same chain, or a chain of the same price at no charge
🗓 14-30 days we will replace the piece at 20% off
🗓 Beyond 30 days the customer is responsible for replacement, and no refunds are offered.
- Lost Chain -
To be eligible for a lost chain warranty, the exact same chain must be used and welded to the same part (ie bracelet, anklet etc)
🗓 Within 7 days, we will replace the chain at 100% off, free of charge.
🗓 8-30 days we will replace the piece at 30% off
🗓 30+ days we will replace the chain at 20% off.